GameTruck 2021 Year In Review

Now that 2021 is done, we want to take a moment to reflect and say thanks! 

GameTruck 2021 was an unbelievable year! It certainly had its challenges for all however your unwavering support has gotten us through every challenge. Your faith in us came out in a big way and our fleet of video game party machines came out on time, safe, clean, and ready to entertain you and your families. 

Customer Feed Back

As our founder, Scott Novis, writes in this article about Why NPS Scores Matter, we take the NPS or Net Promoter Score very seriously. NPS sends out a survey to our customers after their party and asks one question “Would you recommend us to a friend or family member?” The customer either clicks yes or no and we calculate the score based on that question.  If 8 out of 10 people say “yes” we score 80%. Simple right?

Here are this year’s results.

  • System Wide NPS: 86.52
  • Top 3 Location NPS Scores

    1. Orange County, CA – 98.97
    2. Jacksonville, FL – 98.64
    3. Portland, OR – 94.77

Fan Recap

Nobody matters more to us than you, our fans, and of course your families and friends. You are the ones who keep the party rocking every year and help keep us driving excellence to every event we deliver. Here are some really cool stats for you, our fans!

  • Miles drive: 450,124 -> 80 roundtrip, coast to coast, adventures
  • Hours of Play: 116,828 -> That’s a LOT of Smash Bros!
  • Most popular VIP name: Jack -> Jill didn’t make the cut. Maybe next year!

Location Recap

Finally, we wanted to recognize a few of our franchise locations that have done some extraordinary things this past year. Their efforts truly shine a bright light on our brand in the communities they serve.

  • Top Location for New Offering (GellyBall)
    1. Long Island, NY
    2. Arlington, TX
    3. Cleveland – Akron, OH

  • Busiest Trailers
    1. Jacksonville, FL
    2. Long Island, NY
    3. Gig Harbor, WA

  • Most Events Booked – Top 2 Locations
    1. Arlington, TX
    2. Long Island, NY

Wrap Up

Our team will continue to strive to be the best option for party entertainment around. We will continue to provide the renowned customer services we are known for and plan on positioning ourselves as your guide to fun in 2022. 

Stay tuned for more great things ahead!

Book your next party with GameTruck!

Street Fighter Five: Champions Edition

It’s MORE Than Just Mashing and it’s coming to a market near you!

Street Fighter V: Champions Edition, the latest installment in the iconic Street Fighter franchise, has arrived and will be available in 15 of our markets across the country. This highly anticipated title takes the beloved fighting game series to new heights, offering an exhilarating and action-packed gaming experience that will leave you captivated.

Developed by Capcom, Street Fighter V: Champions Edition introduces exciting features and boasts a vast roster of diverse characters. Prepare to be amazed by the stunning visuals and enjoy the smooth gameplay mechanics as you engage in intense battles that will keep you on the edge of your seat. With a wide range of fighters to choose from, including classic characters like Ryu, Chun-Li, and Ken, as well as new additions such as Kage, Lucia, and Gill, there’s a combatant to suit every playstyle.

Now available on a GameTruck trailer near you, you can find Street Fighter V: Champions Edition in various markets:

So what markets can you find this game?

1.   GA-North-Atlanta
2.   NY-Long Island
3.   CA-Los Angeles-North
4.   CA-Orange County-Irvine
5.   AZ-Gilbert-East Valley
6.   IL-Chicago
7.   TX-San Antonio
8.   VA-North VA/DC
9.   CA-San Jose
10.  MD-Howard County
11.  NY-Westchester County
12.  OR-Portland-South
13.  CA-LA-South Bay
14.  NC-Charlotte   
15. WA-Seattle-East

From Atlanta to Seattle, join the excitement and ask your local GameTruck operator about Street Fighter V at your next party. Get your game on and experience the ultimate fighting game!

Play on!

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GameTruck Core Value – Apply What You Learn

As a business owner, I have learned the importance of sharing both company (GameTruck core value) and personal values. Dr. Sabrina Starling’s advice resonated with me, prompting me to reflect on the values that guide my business and personal life. Among them, the value of “Applying what you learn” stands out. In this blog post, I will explore how this value drives innovation and positive impact in my business and beyond.

Dr. Sabrina Starling encouraged me as a business owner not just to share values from our company culture but also my personal values. It made a lot of sense to me. It’s intuitive that a business owner would strongly impact the culture of the company they founded. So I sat down and created a list of 8 values that are important to me personally. Once I started looking at them I could see that, yes, I do see those values playing out in my business virtually every day.

The Value of Applied Knowledge

One of the values I wrote down reads “Apply what you learn.”Coming from an engineering background and a family that values education, I have always prioritized learning. However, knowledge without practical application holds limited value for me. While interesting facts and trivia entertain me, I find true value in using knowledge to make a difference. This mindset stems from my responsibility as a business owner to deliver value and positively impact the lives of others. By going beyond mere entertainment and actively seeking ways to apply new knowledge, I can drive innovation and create meaningful change.

Applying Knowledge to Make a Difference

Whenever I learn something new, I immediately ask myself how I can apply it to improve my world or the lives of those I care about. This broad category includes my family, colleagues, and clients. As I consume information, I constantly question its usefulness and potential applications.

Adopting Time Feriss’ Process

Inspired by Tim Ferriss, I have incorporated a useful process when reading physical books. I draw a box in the front of the book, listing page numbers next to it to serve as an index for ideas and highlights. By the end of the book, I ask myself how the acquired knowledge should impact my practices and habits. This reflection helps me create an action plan rather than simply gaining new information.

Promoting Knowledge in Others

As the learning chair for a non-profit organization, I always consider the takeaway value for the audience when inviting speakers. My aim is to generate movement and change in their lives and the causes they care about. This approach aligns with my core values, emphasizing the importance of applying knowledge rather than letting it go to waste.

Bringing together all my knowledge and experiences has led to remarkable innovations. One such achievement was the design and construction of the first mobile video game trailer, which fostered a shared gaming experience. Unlike previous endeavors that isolated players, I envisioned a setting where everyone could see and participate in each other’s games. This vision gave birth to GameTruck, a successful franchise that has entertained millions of kids and adults over the past fifteen years.

Applied knowledge is a core value that fuels innovation and impact. As business owners and individuals, we have the power to leverage the knowledge we acquire and translate it into meaningful actions. By embracing this value, we can drive positive change, create innovative solutions, and make a difference in our lives and the lives of others.

Experience GameTruck for your next event here!

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