Now that 2021 is done, we want to take a moment to reflect and say thanks!
2021 was an unbelievable year! It certainly had its challenges for all however your unwavering support has gotten us through every challenge. Your faith in us came out in a big way and our fleet of video game party machines came out on time, safe, clean, and ready to entertain you and your families.
Here are a few highlights and stats we wanted to share with you, our biggest fans!
Customer Feed Back
As our founder, Scott Novis, writes in this article about Why NPS Scores Matter, we take the NPS or Net Promoter Score very seriously. NPS sends out a survey to our customers after their party and asks one question “Would you recommend us to a friend or family member?” The customer either clicks yes or no and we calculate the score based on that question. If 8 out of 10 people say “yes” we score 80%. Simple right?
Here are this year’s results.
- System Wide NPS: 86.52
- Top 3 Location NPS Scores
1. Orange County, CA – 98.97
2. Jacksonville, FL – 98.64
3. Portland, OR – 94.77
Nobody matters more to us than you, our fans, and of course your families and friends. You are the ones who keep the party rocking every year and help keep us driving excellence to every event we deliver. Here are some really cool stats for you, our fans!
- Miles drive: 450,124 -> 80 roundtrip, coast to coast, adventures
- Hours of Play: 116,828 -> That’s a LOT of Smash Bros!
- Most popular VIP name: Jack -> Jill didn’t make the cut. Maybe next year!
Finally, we wanted to recognize a few of our franchise locations that have done some extraordinary things this past year. Their efforts truly shine a bright light on our brand in the communities they serve.
- Top Location for New Offering (GellyBall)
1. Long Island, NY
2. Arlington, TX
3. Cleveland – Akron, OH
- Busiest Trailers
1. Jacksonville, FL
2. Long Island, NY
3. Gig Harbor, WA
- Most Events Booked – Top 2 Locations
1. Arlington, TX
2. Long Island, NY
Our team will continue to strive to be the best option for party entertainment around. We will continue to provide the renowned customer services we are known for and plan on positioning ourselves as your guide to fun in 2022.
Stay tuned for more great things ahead!
It’s MORE Than Just Mashing and it’s coming to a market near you!
Street Fighter Five: Champions Edition came out recently and will be implemented in 15 of our markets across the country. The game is a new take on the classic franchise and does not disappoint.
Street Fighter V – Now available on a GameTruck trailer near you!
So what markets can you find this game?
2. NY-Long Island
3. CA-Los Angeles-North
4. CA-Orange County-Irvine
5. AZ-Gilbert-East Valley
7. TX-San Antonio
8. VA-North VA/DC
9. CA-San Jose
10. MD-Howard County
11. NY-Westchester County
13. CA-LA-South Bay
Ask your local GameTruck operator about Street Fighter V: Champion Edition at your next GameTruck party!
FOR IMMEDIATE RELEASE
Video Game Party Company Goes Virtual Helping Mom and Dad Save Birthday Parties
GameTruck, the industry leader in mobile video game parties, is proud to announce a new offering to its video game party options. Virtual Gaming Parties.
Over the past 15 years, GameTruck, who invented the mobile video game party, has entertained and connected more than ten million children and their families across the country. Due to the extraordinary circumstances the world is facing, GameTruck is constantly looking for ways to get people connected. As a way to support communities, GameTruck officially launched Virtual Gaming Parties to provide entertainment and relief during this difficult time.
Virtual gaming parties offer customers a way to play and experience the joy of a video game party while practicing social distancing. A virtual gaming party will let up to 24 players connect with each other remotely through voice and text chat to communicate and join each other in the online games they share.
The goal of virtual gaming parties is to create a product that allows people to connect virtually while in-person parties are impossible. Moreover, GameTruck will insert the best parts of their in-person gaming parties and to create a virtual offering that is safe, easy, and tons of fun.
Here is how a virtual gaming party works:
- GameTruck creates a private virtual party space for customers to join together, remotely.
- Customers will play from their homes, and join the fun, remotely.
- The GameCoach connects everyone, helps share friend codes, presents special challenges, and monitors the fun.
- Customers will provide their own gaming equipment and games.
- GameTruck will manage the setup, gameplay and will moderate the entire event.
“At its core, GameTruck is a human connection company. In-person social interaction has been the heart of our business. The current public health crisis gives us an opportunity to reimagine how to entertain communities without physically being together. We are excited to launch our Virtual Gaming Parties,” Founder Scott Novis said.
GameTruck virtual gaming parties are a turn-key solution to connecting people through video games. Scott Novis, GameTruck Founder, believes this offering could be a game-changer in the video game entertainment and esports market.
“With so many people staying home from school and work, our team came together and came up with a solution to connect people,” Novis said. “I am very proud to stand behind our virtual gaming party experience, and I believe we can continue our mission: to connect people through gaming.”
Virtual gaming parties will be available across the United States starting Monday, March 23, 2020. For more information, please visit: http://www.gametruckparty.com/parties/virtual-gaming-parties.
About GameTruck™ and Global Youth Enterprises, LLC
Global Youth Enterprises, LLC is a human connection company that creates transformational video game experiences through excellence in entertainment, sports and learning. The company operates GameTruck™, http://www.gametruck.com, and Gameplex™, http://www.gameplex.com, franchises across the U.S. to deliver high-quality entertainment for private parties and corporate events. In addition, Bravous® Esports, http://www.bravous.com, serves the competitive and recreational Esports players of all ages. For more information, please visit http://www.globalyouthenterprises.com.